What our Customers say...


I will hire SERVPRO again in a heartbeat if I have water damage to my home! Our running dishwasher had a leak in the middle of the night, resulting in water damage to approximately a fourth of our home and garage. SERVPRO was contacted and responded quickly. A SERVPRO crew arrived, led by project manager Melanie Hines. The crew removed baseboards, kick plates, and trim; then deployed fans and dehumidifiers to dry the affected areas. Melanie or a crew member returned each day to check the moisture levels in the walls until damaged areas were completely dry and ready for restoration.

Not only did SERVPRO thoroughly dry the affected areas in short order, but by scheduling a visit when our insurance adjuster was completing her assessment of damage, Melanie made certain that the adjuster's inventory of damages was complete and accurate.

SERVPRO absolutely did a great job!

SERVPRO of Denton responded to a situation we had in an incredibly short time. I can't say it enough about the professionalism and excellent work they did.  The company kept me informed every step of the way and worked with us through a very difficult situation. I have to thank the entire staff and especially Joe who managed the process. I would recommend this company to anyone.

The service is incredible. From requesting an estimate to scheduling an appointment time to arrival time to post work completion, the experience could not have been better. The initial estimate for work was spot on. Scheduling the appointment was a breeze. As a matter of fact, the Manager came by because he didn't want me to have standing water any longer than necessary. Now THAT is Customer Service! I won't call anyone else if I need any of their services again.

Joe was very polite. They were thorough in evaluating the extent of damage, they explained what was found and the whole restoration process to me. The whole staff was very patient when addressing my questions and concerns. They responded to my calls/texts promptly. David brought in and set up the equipment. Very polite. Explained what he was doing. This SERVPRO team is highly recommended! 

Responded very fast. They were overly communicative in the next steps, the work was quick and everything looked better than before the water damage. Highly recommend this SERVPRO!

We will most definitely use SERVPRO of Denton for any future work we need around the house. Every person that came from SERVPRO was on time, and professional, helpful, knowledgeable, and was very thorough with explanations about the work. I would recommend them for anybody who needs help with water damage or any other restoration around the home!

Using SERVPRO has been an absolute pleasure!  They had a reasonable bid and did a fantastic job.  Workers and management were professional and prompt in their service and management of the project.  I will definitely use them again if we have any other home repair needs!

The company was great! They came in and knew exactly what to take care of. Very knowledgeable representatives that explain what the mitigation process will be like and done.

The SERVPRO of Denton team was quick to respond, within hours of my water damage. Calvin assessed the damage and had a crew on site the same day to begin removing the water and placing equipment to dry everything out and removal of damaged surfaces.  So kind, professional and kept me updated every step of the way, along with direct communication with my Insurance team.  This team is a class act and I highly recommend them!

SERVPRO of Denton were great! They came in and knew exactly what to take care of. Very knowledgeable representatives that explain what the mitigation process will be like and done.

I cannot tell you how amazing the crew is that came to our house when we had a pipe burst. hey were kind, polite, and communicative. They brought a calm professionalism to a hectic situation. Hopefully I will never have to use them again, but if I do, they will be the ones I call.

From the first call to come help , they were professional, caring and FAST. Every tech kept me informed at every minute of the flood/ restoration. I couldn’t have asked for more.

I was at a complete loss when my water heater burst in the attic. Water was dripping from my light fixtures! I called SERVPRO of Denton and they were at my home within an hour! The office staff and workers were very friendly! They kept me up to date through the entire process. I will never use anyone else. Thank you to all at SERVPRO of Denton!

During the time our entire house was flooded, we stayed with my parents and had to move the entire family out. My husband and I were very relieved to know our home and property was in good hands with SERVPRO of Denton. We were very satisfied with how quickly you fixed our restroom area and took care of the slight mold problem that had begun to form before it got any worse. You rushed to rescue our home on New Years Eve, and helped us incredibly. I don't even want to imagine what the damage could have been like if our neighbors hadn't called since we were out of town. When we moved back into our home, you had dried everything out, and professionally cleaned all the towels and rugs in the bathroom. It looked as good as new. Thank you so much.

My wife and I had recently moved into our new home only to find that the plumbing system was very old. A pipe burst about two weeks after we moved in, soaking our entire kitchen and leaving our nerves very frazzled. My wife found SERVPRO of Denton  online and after reading about how important it is to not ignore the problem, we called right away. Your service was exemplary, from how quickly you came to our house to your removal of the water and the drying process. I give you the highest praise I can and would recommend your water damage remediation services to anyone, anytime, without hesitation. You will be the first people I call for any future leaky pipes. (We better not have any more leaky pipes!

When the building I manage had a flood in the basement, I thought I had a real nightmare on my hands. I called SERVPRO of Denton and they came out to extract the water immediately. They thoroughly dried the basement and surrounding areas, testing for mold and any possible contamination of other areas. They completed the project before the agreed-upon date, not to mention finishing well within the estimated price they originally provided on the contract. I couldn’t give them a higher recommendation.

Melanie and Joe were true professionals, outstanding representation of SERVPRO of Denton. Top quality workmanship and professionalism. Customer care and service was some of the best I've received in a very long time. Would highly recommend.

When my company had restrooms in our classrooms back up we really needed some help. SERVPRO of Denton team members were so easy to work with. They arrived within half an hour and got straight to work. I highly recommend them!

Our home flooded due to hurricane Ian. Before water receded house was moldy several feet high etc. Rebecca came in and explained how it would all go. Calvin and his team did a great job and was always able to reach and get response back with questions answered!! Highly recommend SERVPRO of Denton!!!! A big thanks to them.

SERVPRO of Denton was on site within an hour of our phone call after some significant flooding.  They showed up with all their equipment and were ready to go with cleanup.  They communicated with us really well.  Thanks to the SERVPRO Team from the Serve Denton Team!

We called them after hours and Ibrahim Hamadan and his co-worker came promptly. They assessed the water, tore the wood out and carried it away and set up the blowers. Promised to come back in the morning to check everything and were there right on time. VERY IMPRESSED! I will be telling everyone I know how wonderful they are!

I have a customer with multiple locations throughout the United States. I got a call from them one evening for a job they needed done in TX. Luckily I found SERVPRO of Denton and got to speak with Rebecca. She was the Manager on call that evening and was so helpful! She stayed in contact with updates and was very professional. I would 100% call them again if needed! You’re the BEST!

They were extremely professional, completely thorough, and I will definitely be using them again. The two gentlemen that came to service my home were Patrick and Jace. They were very polite young gentleman and respectful. I will always request that they come back out. All in all, call these people because you won’t be disappointed.

Five star rating!

PERSONAL SERVICE!!! I had a frozen hot water pipe issue and came home to a wet mess. SERVPRO handled all the contents in my apartment as if they were their own things. The project manager, Rebecca Prater, is far beyond awesome. She knew I was stressed out with the whole mess, and went out of her way to assure me that all of my belongings would have the best of care. She even called to check on me after an extremely stressful day dealing with another company, who was handling the water cleanup. She had the person who would be packing my stuff come by to meet me, to help put my fears to rest. SERVPRO packed up all my contents and UNPACKED as well. When I walked in to my apartment, everything was back in place!!! For a second, I thought maybe I dreamed the apartment was flooded because my stuff was put back JUST LIKE I HAD IT! MY STRESS LEVEL DROPPED 200% SEEING MY APARTMENT ALL BACK IN ORDER! I cannot find the words to describe just how incredibly amazing Rebecca, her crew, and SERVPRO were in helping me get through this nightmare! If every company treated customers like Rebecca Prater, no one would ever have a bad day. Thank you Rebecca...for everything!!

Excellent Service! We had a water line break freeze and break while we were at work. The damage was extensive but SERVPRO was out within the hour vacuuming up the water and setting up fans and heaters to minimize the damage. Patrick, Arthur and Jeremy were out every day checking on the progress. They were all very professional, friendly and courteous. We would rather not have had the experience but SERVPRO was there to help and get us on the road of putting our house back together.

I called SERVPRO of Denton for suspected mold growth in a tenants home and they worked quickly, efficiently and discreetly.

Our hospital flooded last week. Affected 10 rooms and caused us to move several patients o other rooms. We were nervous that our patients would be affected for several days but SERVPRO of Denton showed up and stayed through the day to get us back and running.

I am a roofer and when we were putting a roof on; the home owner comes out saying her hot water busted. Even though we weren't the cause, we still stepped in and did our best to help the situation. We called SERVPRO of Denton and from the time we called to the time the job was taken care of, was a couple hours. Will continue to use them.

I had two apartments next to each other severely affected by mold and I had no idea. I called SERVPRO of Denton and they arrived the same day I called. Plus, the sales rep was able to explain to me the process of remediation and it is going to be more cost effective  to use SERVPRO of Denton, who will also mitigate the issue and not just cover it up, than to call my general contractor. 

SERVPRO of Denton cleaned my carpets, upholstery and vents due to a property tour and it looks and smells amazing!

Had a fire and was worried I wouldn't be able to have Thanksgiving in my home but SERVPRO has helped restore my house plus made all arrangements with my insurance and contractors. I get to have my family here for the holidays and I am so excited!

I called SERVPRO of Denton for an emergency and within 30 minutes, I had an entire crew and team in my hospital. I couldn't believe how quickly they got here. 

Working with SERVPRO of Denton has been extremely easy and I will recommend to my other clients, if this need ever arises. 

From the start with Jeremy and Garrett who came out after the storm to Mary the sweet lady who I spoke with many a times on the phone and patiently listened to my frustrations this is an A+ team. They completed what they said they would do and fixed 2 any potholes in the road. I gladly recommended SERVPRO to my family, friends and co-workers.

Very professional and quick response time! Patrick the manager is very professional and kind. All together a great crew!

The office staff is great, I always get the best customer service when I call.

The SERVPRO crew was so nice and explained everything to me. It was great that they kept me in the loop, every step of the way.

Had no idea the mold in the home was that bad. So glad SERVPRO remedied the area and did it quickly so the family could go back home.

Had no idea the mold in the home was that bad. So glad SERVPRO remedied the area and did it quickly so the family could go back home.

Excellent work, very clean.

Excellent work, very clean.

SERVPRO does so much more and always goes above and beyond!

SERVPRO does so much more and always goes above and beyond!

Finding a reliable restoration company to use on multiple properties I have has been hard to find. SERVPRO knows what they are doing and I recommend them to all my associates. 

Finding a reliable restoration company to use on multiple properties I have has been hard to find. SERVPRO knows what they are doing and I recommend them to all my associates. 

First time to use SERVPRO and after seeing how quickly they responded, worked with the adjuster and kept me informed, I will make sure I use them on any other properties that experience damage. 

There's a reason I call SERVPRO of Denton, will continue to use.

Quick response and efficient team!

Thank you for all you did!

SERVPRO of Denton kept me informed and did a great job!

SERVPRO of Denton did an excellent job! Very professional.

Great job!

Excellent service from start to finish!

SERVPRO did a wonderful job helping me put my home back together after a fire. 100% SATISFIED with the work done! SERVPRO team was terrific! 

SERVPRO did a great job working hard to get my business back up and running. Left me very impressed. Will recommend.

I will be recommending SERVPRO to my family and friends. They were professional and prompt. Always answered my calls.

SERVPRO crew answered my questions from the start and kept me informed every step of the way. No complaints, they knew exactly what needed to be done and did it. Great job!

I am very pleased with the work that was done at my home. Great communication and a group of hard workers!

All 10's! Great crew!

I will be recommending SERVPRO to people I know. They did a superb job!

Great job! Looks better than before!

Great job cleaning out the sewage. Very satisfied with the services. 

Very courteous and polite. Completely satisfied with the services that were provided.

I am very pleased with the professionalism of the technicians and the ladies that I spoke with in the office. Everyone was very and helpful.

Great job, I will be recommending SERVPRO to my friends and family!

Guys were very professional and did a great job removing old stains. Very pleased with the results!

We have been very impressed with every single person that we have interacted with. Thank you!

Very courteous, polite and professional.

No complaints! Great service from start to finish!

I was impressed by the SERVPRO personnel and will definitely recommend them to my family and friends!