How Clean is ‘Clean?’

3/18/2021 (Permalink)

The Certified: SERVPRO Cleaned badge can let visitors to your business know you've prioritized safety and cleanliness.

The world in which we live, and our collective way of life, have changed dramatically in the past year with the outbreak of the novel Coronavirus pandemic. Chief among those changes is a heightened focus on cleanliness, particularly as it affects personal safety and public health.

So how do we define ‘clean’ in 2021? If you know us at all, you know we have experts on the team who can answer that question.

Certified: SERVPRO Cleaned

Our SERVPRO experts faced the pandemic head-on, developing a specialized viral pathogen-cleaning program that prevents the spread of Covid-19. We believe in it so strongly that we’ll certify your safety when we’re finished.

The process is built from our three C’s: Consult, Clean, and Certify.

First, our professionals - covered head-to-toe in a safety suit - will consult the situation to determine a plan of action. Every business is unique, and in these delicate times, we think every cleaning plan should be unique, too. The team will check out the space and ask questions to ensure no nook or cranny is missed.

Then it comes time to clean. We go to work using our hospital-grade cleaning solutions - which are EPA-approved and adhere to all CDC standards - relying on a variety of techniques depending on the surface, space, and other circumstances affecting your business.

Last comes the most important part: certification. You don’t want to just be “pretty sure” about cleanliness in these times; you want to certify your safety and the safety of your employees and customers. We will do a final, thorough review of your business to ensure our high standards for cleanliness and customer satisfaction have been met. If they have, we’ll slap a Certified: SERVPRO Cleaned badge on your business to let customers know you’ve made cleanliness and safety a priority.

Residential Cleaning Services

Our cleaning services don’t stop with our commercial property owners. Our pros are experts in residential cleaning as well!

From carpets and upholstery to air ducts, sewage backup or mold build-up, we’ve seen it before and we know what to do next. We’ll clean the dirt and grime you see on the surface but will go deeper to attack the dust and odor build-up living beneath the surface. Trust us, you’ll notice the difference when all is said and done.

Check out more on our residential cleaning services.

Don’t Forget

Whether you’re a business owner, a homeowner, or simply a proud member of the community, the next time you see the Certified: SERVPRO Cleaned shield you can proceed to know that the No. 1 choice for cleanup and restoration was there.

Contents Cleaning Explained

8/24/2020 (Permalink)

Many different types of belongings made from a myriad of materials can be restored to preloss condition if properly handled.

If disaster affects your property in a major way, your belongings may have been impacted as well. When working with your insurance company or speaking with SERVPRO of Denton, you may have heard the phrase “contents cleaning” thrown around. There is more to contents cleaning than just the actual cleaning of your belongings. This blog post will break down the contents cleaning process for you so you know what is happening to your beloved belongs every step of the way.

Step One: The Contents Analysis. Before the contents are able to be cleaned, the restoration company will determine what is salvageable and what is non-salvageable. Salvageable items are those that can be cleaned and restored to preloss condition while un-salvageable items cannot be restored and will need to be replaced.

Step Two: The Pack Up. The SERVPRO technician in charge of your contents will begin by photographing all of your salvageable items, then add barcodes to each of your items (or each box of your items). This will ensure that your items can be tracked at any time and that nothing will get lost. Once all the items have been accounted for, they will be packed up and transported to the restoration facility for cleaning.

Step Three: The Pack Out. Back at the warehouse, the items will be unpacked and prepared for the actual cleaning.

Step Four: The Contents Cleaning. Once unpacked, our technicians will go through and examine every item to determine the best way to clean each one. Several factors are considered, such as the material that the item is made of (generally meaning whether they are hard or soft contents), if they should be washed by hand or by machine, and what type of chemicals can safely be used on each item. Most hard items can be cleaned in a machine, like the UltraSONIC cleaning machine used by SERVPRO of Denton. Delicate items and electronics will undergo specialized types of cleaning to ensure that they are handled correctly

Step Five: Contents Storage. If your contents are cleaned before the work on your property is completed, your belongings need to be safely stored somewhere. They will be kept in our climate controlled warehouse until the work on your property is finished.

Step Six: The Pack Back. Your property is now ready, and your contents are transported back to your home or business.

Step Seven: The Unpack. The final stage of the contents cleaning process! Once at your property, the boxes containing your contents will be unloaded and unpacked. Our technician will go over the contents inventory with you to ensure that everything was returned and allow you to inspect the quality of your items.

And that’s it! Trust that SERVPRO of Denton can give you post-disaster peace of mind by allowing us to handle your content need! Give us a call at (940)566-2277 or submit an information form today!

The Different Degrees of Clean

7/24/2020 (Permalink)

Keeping essential cleaning supplies on hand makes you more likely to stick to a regular cleaning routine.

The “right way” to deal with germs is currently a hotly debated and widely discussed topic. Though no consensus has been reached, it may be helpful to know the difference between cleaning, sanitizing, and disinfecting. To clean something is to remove the visible debris, dust, or dirt from the surface, or to organize a space. To sanitize an area or item is to make it free of germs that could be harmful to your health according to public health recommendations or requirements. Disinfecting goes a step further by killing microscopic organisms (germs, viruses, fungi) on surfaces. The frequency of which an object or space should be cleaned, sanitized, and/or disinfected is dependent on several factors, such as exposure to outside elements or frequency of use. Now that you know the difference between these three degrees of clean, here are some ways you can take your home or business to a higher level of cleanliness:

-Clean your space and belongings regularly. Routine cleaning and disinfection make the build-up of dust, debris, and dirt such as hair or skin flakes less likely to build up over time. A regular cleaning routine also gives the ability to break up your workload, which may make your chore load feel more manageable.

-Clean and disinfect high-touch surfaces daily. The CDC classifies high-touch surfaces as those that are handled frequently throughout the day by numerous people. This includes but is not limited to doorknobs, counters, faucets, electronics, and light switches. You can clean these surfaces by getting rid of any visible dust or debris. Then, you can spray the surface of the object with soapy water or multi-purpose cleaning spray. Finally, you can apply a disinfectant appropriate for that respective surface.

-Remember to protect your skin and eyes when cleaning. Wearing skin protection (such as gloves) or eye protection may be beneficial depending on the type of chemicals that you are working with. Be sure to read the labels of whatever product you do use in order to ensure that you are using them properly and that you are taking the appropriate precautionary measures when handling them. When you are not using your cleaning products, be sure to store them some where that they cannot be accessed by children or pets.  

These are all measures that you can take yourself to keep your home or business cleaner, but SERVPRO of Denton is proud to offer preventive cleaning services that are ushering in a new standard of clean. Our Certified: SERVPRO Cleaned program provides defensive pathogen cleaning, which goes far deeper than any routine cleaning. Contact us to learn more about these services!  

Let Us Help You Reopen

7/17/2020 (Permalink)

Display our Certified: SERVPRO Cleaned sticker to reassure your customers that you are deep cleaning your business.

Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patronize are safe. The COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans? Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDETM, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen.

Are you in need of Certified: SERVPRO Cleaned? Give us a call. 

Certified: SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Denton today at  940-514-8779 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Importance of Cleaning Dryer Vents

4/17/2020 (Permalink)

It is estimated that clogged dryer vents cause about 34 percent of home dryer-related fires.

According to Federal Emergency Management Agency (FEMA), failure to clean home dryers causes 34 percent of home dryer-related fires. Home dryer fires cause $35 million in property loss and can even cause possible injury or death.

To reduce the risk of these fires happening in your home of business, SERVPRO of Denton can help clean your dryer vents and ducts that may have lint buildup that could cause a potential incident. Other tips for keeping your dryer vents clean include cleaning the lint filter before and after each load, and making sure the outdoor vent flap opens correctly and is not restricted by snow, a bird's nest, or other potential obstacles. 

If you require your dryer vents cleaned, call SERVPRO of Denton today!

Cleaning Commercial and Residential Duct Work

12/5/2019 (Permalink)

Commercial duct work

Dust is something that most people do not consider important when it comes to cleaning. It’s one thing to take Pledge to every piece of furniture that has a layer of dust from the week, but it’s another to check one of the main sources of the dust: the air. Whether you’re a homeowner, only worried about your residential home, or you’re an engineer keeping up with commercial building maintenance. It is important to keep your duct work clean.

For residential homes, getting your ducts cleaned more than once a year is excessive. However, having them cleaned once a year or once every two years would overall improve the air quality of your home. If you are someone who has respiratory issues, having your ducts cleaned every 6 months to 1 year would be your best option.

When it comes to commercial buildings, especially those that produce plastics, metals, and other industrial material, it is VITAL for commercial air ducts to be cleaned. Some residue that comes from industrial machines are combustible in large quantities. Keeping those quantities to a minimum can be attained by scheduling quarterly duct cleanings with SERVPRO of Denton. Duct cleanings are a preventative measure that many businesses take in order to avoid a much more costly accident in the future.

Our project managers are well informed as to what needs to be done and are more than willing to walk through with you on what this service looks like and answer any questions you might have! Feel free to call our office at any time to speak to a professional and get an estimate for what needs to be done to your duct work!